On 11.11.2025, I purchased an iPhone 11 screen from a seller named Qudex on N11. When the product arrived, I noticed it was defective and immediately contacted N11 customer service. During the live support chat, I was not assisted, the conversation was terminated, and no solution was offered regarding my issue. The seller claimed that the product was shipped in perfect condition and refused to send a replacement. I paid approximately ₺600–700 by credit card for the item. I did not purchase any additional warranty or protection plan during the order. Despite all my attempts to communicate and resolve the issue, my grievance has not been addressed. I request a full refund to resolve this situation.
I purchased a laptop, which was stated to be under warranty, from the seller "Koyuncu İletişim" through the N11 platform with order number 206418454737. The product was delivered to me with a broken screen. When I returned it, the seller refused to take responsibility and demanded that a report be f...
I bought a product from dgnteknoloji (B**** D****) on 17.11.2023 via the N11 website, hoping for an easy transaction with a trusted seller. Regrettably, after a mere 3 months, the product experienced a malfunction, forcing me to return it for either a control, exchange, or refund. I immediately retu...
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
Back on March 22nd, 2024, I made a purchase on N11 for a waterproof jacket. It cost me ₺284.99, but luckily I had a discount coupon to use. The price was originally ₺650. After my order was confirmed and already in the "preparing" stage, I received a notification on March 26th, 2024, at 3:23 PM, sta...
I purchased an iPhone 16 512GB from a seller named 'BittiBitiyor' on N11, but the product arrived defective. The phone wouldn’t charge when I opened it, so I returned it. N11 contacted me and told me to take the product to an authorized Apple service center for a report confirming it was a manufactu...
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