My flight was canceled, but I only discovered this when I arrived at the airport. I received no prior cancellation notice, and attempts to contact customer service have been futile. The app continuously sends me email verification links that lead to irrelevant or broken pages. I am extremely frustrated as SunExpress is directing me to contact Mytrip, the tour company, for resolution. This situation has left me waiting for hours with no service or proper support. The lack of effective communication and responsibility management is unacceptable, and it has severely impacted my travel experience.
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I purchased an airline ticket through their platform, and after the payment went through, I never received a confirmation email! Now, I can't access my flight information, and I have no idea if my reservation even exists. To make matters worse, MyTrip's customer service keeps demanding my reservati...
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
I booked a flight through Mytrip.com, and to my complete shock, the ticket (booking code: Qqmxku) was canceled without my knowledge or consent. I had already made detailed plans around this trip, including coordinating another flight to connect with this one. Without any prior notice, Mytrip unilat...
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