On March 28, 2026, I purchased a one-time IQ test result from MyIQ for approximately 4 PLN. At the time of purchase, I was not clearly informed that I was signing up for any subscription or automatic renewal. I understood this as a one-time service only.
Despite this, on April 4, 2026, an amount of 131.44 PLN was automatically charged to my Visa card from PKO BP without my knowledge or explicit consent. I consider this charge unauthorized and misleading, as the subscription terms were not presented clearly or in a way I could understand at the time of purchase.
I do not speak English, which has prevented me from contacting the company’s support so far, and due to holidays, I have not yet been able to speak with my bank. After noticing the charge, I canceled the subscription via PayPal to prevent any further payments.
I request a full refund of 131.44 PLN and confirmation that my card details have been completely removed from MyIQ’s system, ensuring that no further charges will be made. I ask that this matter be handled urgently and that I receive clear written confirmation of both the refund and the cancellation of any subscription linked to my card.
I subscribed to Myiq.com on 19/02/2026, believing that I was paying a one-time fee of 1 euro for an IQ test. At no point was it made clear to me that this was a subscription with automatic renewals. Without my knowledge or consent, Myiq.com charged my classic credit card ending in 7844 twice, taking...
In December 2025, I took an IQ test through MyIQ.com and paid the advertised fee of $1.00. I was not informed that I was signing up for any recurring service or subscription, and I did not knowingly agree to any additional charges beyond this one-time payment. When reviewing my Visa statement, I dis...
On January 22, 2026, I signed up only to view my IQ test results and paid approximately $1 as directed by the system. My sole purpose was to see my test results. I did not intend to purchase any subscription or sign up for recurring payments. After completing the payment, I received an email mention...
I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was...
On 26.01.2026 I made a $1 payment via an Instagram advertisement that directed me to the MyIQ website in order to see my IQ test result. After this transaction, without any additional information or approval, a $30 subscription fee was charged to my card ending with 4088 on 02.02.2026 at 14:23. I di...
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