On January 2, 2026, I took an IQ test on the myıq (myiq.com) website and made only a one-time, small payment for the test. During this process, I was not clearly or explicitly informed about any subscription, and I did not give consent to an automatically renewing membership.
Despite this, on January 9, 2026, a $30 USD charge was made to my Ziraat Bank virtual debit card without my knowledge or approval. This transaction was completely unexpected and unauthorized.
As soon as I noticed the charge, I contacted myıq customer service by email and requested that the subscription assigned to me be canceled and that the $30 USD be refunded. However, I have not received a satisfactory response so far.
I believe that this type of practice is misleading to users. I demand an immediate refund of the amount charged without my consent and the cancellation of my subscription. Otherwise, I would like to state that I will initiate a chargeback dispute through my bank and exercise my legal rights.
On September 26, I took the IQ test offered by the myiq.com brand and was required to pay €0.50 to receive my result. I made this payment using my Ziraat Bank virtual card. However, I did not create any account or purchase any subscription package — I only provided my email address so the test resul...
On December 3, I purchased a one-time IQ test on MyIQ, and the amount I approved was about $1. Despite this, a few days later—on December 10—I noticed an additional charge of $29.99 was made to my card. I did not start any subscription, and I definitely did not approve this charge. The payments wer...
On November 30 at around 12:13 PM, I purchased only a single IQ test from the website myiq.com and completed the payment solely for this one test using my Ziraat Bank debit card. During the transaction, I only bought the test and finalized the payment. I did not give consent to any membership, subsc...
An unauthorized charge of $33 was made to my credit card on 22.11.2025 through a website called “Myıq,” which offers IQ tests. I only accessed the sit...
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