I am writing regarding a subscription charged by the company myiq.com for Alzheimer’s tests. I live in Spain, and I have been charged since February 2026 without fully understanding the service conditions, as all the information appears in English and I do not understand that language. My name is Encarna Dor**, and my ID number is 20789**1R. I request the immediate cancellation of any active subscription or service linked to my data and that no further charges be made in the future. In addition, I ask for a full refund of the amounts charged from February 2026 to date, as I did not clearly understand the terms of the subscription due to the language barrier, and I do not wish to continue with this service. I kindly request written confirmation that my subscription has been cancelled and that the corresponding refund has been processed.
I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was...
On February 9, 2026, I used Google to look for an IQ test and was directed to MYIQ’s service. During this process, I was not clearly informed that I was subscribing to anything or that I would be billed on a recurring basis. Later, I discovered charges of $0.50 on February 2 and $29.99 on February 9...
I used the MyIQ intelligence test once on my iPhone on 8 January 2026 from Israel. At that time I was not clearly informed that I was entering into any kind of recurring or monthly subscription, and I did not knowingly approve such an arrangement. After this single use, I have now discovered that I ...
On 26.01.2026 I made a $1 payment via an Instagram advertisement that directed me to the MyIQ website in order to see my IQ test result. After this transaction, without any additional information or approval, a $30 subscription fee was charged to my card ending with 4088 on 02.02.2026 at 14:23. I di...
On January 22, 2026, I signed up only to view my IQ test results and paid approximately $1 as directed by the system. My sole purpose was to see my test results. I did not intend to purchase any subscription or sign up for recurring payments. After completing the payment, I received an email mention...
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