Cancel MyIQ Subscription and Refund Unauthorized Charges

March 17 3:46 PM83

I am writing regarding a subscription charged by the company myiq.com for Alzheimer’s tests. I live in Spain, and I have been charged since February 2026 without fully understanding the service conditions, as all the information appears in English and I do not understand that language. My name is Encarna Dor**, and my ID number is 20789**1R. I request the immediate cancellation of any active subscription or service linked to my data and that no further charges be made in the future. In addition, I ask for a full refund of the amounts charged from February 2026 to date, as I did not clearly understand the terms of the subscription due to the language barrier, and I do not wish to continue with this service. I kindly request written confirmation that my subscription has been cancelled and that the corresponding refund has been processed.

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