I own an MSI Pro H610M-G DDR4 motherboard, and MSI Center repeatedly prompted me to update the BIOS. After following their recommendation and updating it, my computer completely stopped working and would not turn on again.
I attempted to contact MSI for warranty support but could not find anyone to assist me. It’s frustrating that their own software urged this update, yet now I’m left with no solution other than purchasing a new motherboard.
This issue is directly caused by MSI's software, and I expect them to take full responsibility. A BIOS update should not render a motherboard unusable. I demand immediate assistance from MSI to replace or repair my motherboard without additional cost.
On October 13, 2024, I purchased the MSI Pro H610M-G motherboard from Amazon. When I attempted to update the BIOS, the process failed. After clicking the "Restart Computer" option to proceed with the update, the computer shut down and never powered back on. As a result, the update could not be compl...
On November 22, 2022, I ordered an MSI B-650 Pro motherboard. After receiving the other components, I assembled my system. The computer began experiencing a slow startup issue from the moment of purchase, and memory errors also occurred. After contacting MSI support on December 2, 2022, they sent me...
I purchased an MSI Thin series laptop a week ago, and despite the product and BIOS settings indicating TPM 2.0 support, I am unable to activate it. Although TPM 2.0 is visible in the BIOS, it remains non-functional, preventing me from upgrading to Windows 11. I have searched extensively for solutio...
My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-related issue. It simply shut down and won't turn on again. To make matters worse, MSI's technical service is demanding a ₺900 fee just for damage assessment without offering any solutio...
Asus's official application, "MyAsus," updated all the drivers and applications of my FX506HEB model gaming laptop as part of its function, including the GPU's VBIOS file. Up to this point, everything was normal. However, after the GPU VBIOS update, the gaming performance of the computer completely ...
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