I bought an MSI PE60 7rd 435tr laptop in 2017, and I always have a problem with the back cover hinges breaking. Even though this issue happens frequently with this series, it's seen as a mistake made by the user. I had to get a replacement at the service center because of this issue while the warranty was still valid. I faced the same issue again once the warranty was over. I tried to fix the problem for now, but the cover is totally useless because of this issue. I can't find spare parts for this series anywhere. I was so tired until I got to work. When I reached out to them, they told me, "If you have the part, just send it over and we'll let you know how much the repair will cost." If you decide not to get it fixed, you'll have to pay for the service. I've been dealing with this problem ever since I bought this product, and it seems like I'm not the only one who's been affected by it. I can't tell anyone about my problem. I have a complaint to share.
I had to get my laptop, the MSI GS65 9SF 419-xtr, fixed at the official MSI service center because there were problems with the keyboard and hinges on the new device. It was still under warranty, so they took care of it. About 15 months later, I came across the same problem again, and I decided to s...
We chose MSI over many other brands—despite the higher cost—because it was praised as one of the best in the world. But now I truly regret that decision. I own an MSI PL62 7RC, and although it’s never been dropped or mishandled, the rear case cracked on its own due to its poor-quality build. When I...
I purchased my Huawei MateBook 14 less than a year ago. From the very beginning, I noticed that the hinge area made a creaking noise. When I contacted the service center, they assured me that it was not an issue. Two days ago, while watching a movie, I decided to close my laptop. As I was doing so, ...
I purchased my MSI GP76 Leopard laptop in 2021 through Hepsiburada, and I’ve been using it in Antalya. About two weeks ago, the hinge joints broke while I was simply opening the lid in a normal way. Since the warranty period has expired, I haven’t yet contacted an authorized service center. My invo...
A week ago, I bought an MSI Bravo 15 laptop, but by the third day of use, I noticed that the sound was muffled and that it would turn off on its own, despite being fully charged. I took it back to the shop I bought it from and made a formal complaint, asking for a replacement. The shop told me they ...
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