I purchased an MSI gaming laptop in 2022, and despite playing relatively few games, I am experiencing significant overheating issues. To make matters worse, the MSI Center application, which I need to adjust fan speed and performance settings, constantly crashes and doesn’t function properly.
Adding to the frustration, MSI service is only available in Istanbul at the Mecidiyeköy location, which means I would have to wait several days just to resolve a seemingly simple overheating issue. This lack of accessible service and reliable software has made me regret choosing MSI.
I expect MSI to address this problem promptly, either by fixing the application or providing a quicker service solution for overheating laptops.
I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice u...
A month ago, I ordered an MSI Pulse 17 B13VFK laptop. I encountered a persistent freezing issue, and it only responded to a long power button press, requiring a restart in that manner. Twenty days ago, I sent it for warranty service to authorized service centers. After 10 days, they called and repor...
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I bought this laptop from your company because I'm a big fan of your products. The warranty for my laptop is valid until 2025. I sent it to your repair center in Istanbul, but they told me I have to cough up $800 for the repairs and replacements. They said there was a problem with the motherboard, b...
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