Motorola VM64 Connect App Charging for Free Features on Android

Besir
Motorola
4

I use the Motorola VM64 Connect baby monitor on my Android device. Even though the app clearly states that I have free viewing access, for the past two days it has been asking me to pay when I try to watch videos. I cannot access the free viewing section, and the app only directs me to paid options.

I contacted Motorola customer service about this issue by both message and email, but I have not received any response. When I purchased the product and within the app, it was clearly stated that I had free viewing rights. My user ID is: 232542.

I request that my free access be restored and that the app be fixed accordingly.

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