Motorola Baby Monitor Failed to Detect Fall—No Motion Alert Recorded

Yasemin
Yasemin
Motorola
February 28, 2025 1:16 AM1

My baby was sleeping on the couch in the living room while the camera was set up. At 11:38 PM, my phone received a “motion detected” alert and recorded when my spouse left the living room. Then at 11:58 PM, after hearing a sudden “thud” sound, we rushed into the living room and found my baby on the floor. During that time, there was no motion detection or recording at all.

There is footage showing my baby’s condition and position after the fall, but the actual moment of the fall was not detected. If this camera is meant for safety, what kind of security is this if I can’t see the moment my baby falls? If I had been on the balcony, upstairs, or downstairs and hadn’t heard the sound, who knows what could have happened. I regret buying this after this incident. You should also file complaints with the proper authorities and stand up for your rights.

Comments

Similar Complaints

Motorola Baby Monitor Requires Subscription but Won’t Connect to WiFi

Sadık
Sadık
Motorola
January 12, 2025 12:32 PM2

I bought a Motorola VM64 baby monitor. There is absolutely no support for Wi-Fi setup, and instead they keep talking abo...

Motorola Baby Monitor Requires Subscription but Won’t Connect to WiFi

Motorola Lux64 Camera Won’t Connect to WiFi or Show Up in Hubble App

Fatmanur
Fatmanur
Motorola
February 4 1:05 PM4

We purchased a Motorola Lux64 camera, but we haven’t been able to use the product for two months. When we try to add the...

iPhone 11 Locked Itself and Erased All Data – Apple Support Unhelpful

Elif
Elif
iPhone
October 23, 2024 10:17 AM5

While holding my iPhone 11, the screen suddenly froze, displaying a message saying "iPhone Unavailable." Despite enterin...

1

iPhone 16e Portrait Mode Person Not Detected Issue - Blurry Photos Fail

Serhat
Serhat
iPhone
November 16, 2025 12:19 AM34

I purchased an Apple iPhone 16e three days ago, and from the very first day, I have been getting a “person not detected”...

iPhone 16e Portrait Mode Person Not Detected Issue - Blurry Photos Fail

Motorola VM64 Baby Monitor Not Showing Devices in App on iPhone

Mert
December 17, 2025 8:17 PM7

I use the Motorola VM64 baby monitor with my iPhone, but for about a month now I have not been able to view the camera f...