I am writing regarding an issue I am facing with my Mostbet account registered in Egypt, where I currently have a balance of 1,685 EGP that I am unable to withdraw. On 1-12-2025 (Monday), I attempted to withdraw my full balance to my Vodafone Cash account. Each time I enter my phone number during the withdrawal process, I receive the same message: “unknown error.” This has been happening repeatedly for the past two days, and despite multiple attempts, I still cannot complete the withdrawal. I have previously made deposits and payments to this Mostbet account via Vodafone Cash without any issues, and my account is fully active with no blocks or restrictions. This was supposed to be my first withdrawal from Mostbet, yet I am unable to access my own funds due to this recurring technical error. I contacted Mostbet customer service, and they informed me that the problem would be fixed within a day. However, nothing has changed and the error persists, leaving my 1,685 EGP effectively blocked in my account. My user ID is 261440***. It is unacceptable that a platform holds this balance while preventing withdrawals with a vague “unknown error” and without providing a concrete solution. I demand that this issue be resolved immediately and that my full balance of 1,685 EGP be successfully transferred to my Vodafone Cash account without any further delay.
I currently have a balance of ₺130,440 in my Mostbet account and attempted to withdraw it via bank transfer. However, every time I enter my phone number during the withdrawal process, I receive the same message: “unknown error.” This has been happening for the past two days, and despite multiple att...
I have been facing serious withdrawal issues with Mostbet. Every time I request a withdrawal, the status shows as "paid," but the money never arrives in my account. Despite multiple attempts to reach out, I keep receiving the same automated responses with no real solution. My ID is 184225829, and I...
On July 28, 2024, I used the Mostbet mobile app and made three separate transactions via the express transfer method: one deposit of ₺1,000, another of ₺650, and a third of ₺1,000. These transactions should have been processed immediately, but even after nearly 20 days, none of the funds have been c...
On September 8, 2025, at 17:27, I deposited ₺4,500 into my Mostbet Casino account through a bank transfer. Even though the transfer was successfully completed on my bank’s side, the amount never appeared in my Mostbet balance. As soon as I noticed the issue, I contacted Mostbet customer support and...
On September 10, 2025, I placed a withdrawal request of ₺45,000 from my Mostbet Casino account. The transaction was processed at 11:00 AM, and in my Mostbet account it still shows as “Paid”. However, the money has never reached my bank account. My customer number is 254110536. To resolve this, I co...
