Mostbet Withdrawal Blocked by “Unknown Error” Despite ₺130,440 Balance

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İbrahim
September 02, 2025 11:53 pm
119

I currently have a balance of ₺130,440 in my Mostbet account and attempted to withdraw it via bank transfer. However, every time I enter my phone number during the withdrawal process, I receive the same message: “unknown error.” This has been happening for the past two days, and despite multiple attempts, I cannot complete my withdrawal.

I contacted Mostbet customer service, and they assured me that the issue would be fixed within a day. Yet nothing has changed, and I am still unable to access my funds. My account is fully active with no restrictions or blocks, and this was supposed to be my first withdrawal. Instead, I keep facing the same recurring error. My user ID is 254186592.

It is unacceptable that a platform holds such a large balance while preventing withdrawals with vague technical errors. I demand that Mostbet fix this problem immediately and transfer my ₺130,440 balance to my bank account without any further delays.

September 08, 2025 10:36 am (5 days after complaint)

We always strive to assist you and understand the situation. We have forwarded your issue to the responsible department and received a response: If the error occurs again, the customer should send a video recording of the error. Please send the video when the error occurs. Best regards, Mostbet.

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