Mostbet Delayed ₺50,000 Withdrawal—Marked as Paid but Never Received
On January 18, 2025, I requested five withdrawals of ₺10,000 each from Mostbet, totaling ₺50,000. It has been six days, and I still haven’t received my money! The system shows the withdrawals as "paid," but nothing has arrived in my account. Every time I ask for an update, I get the same generic excuse: "It's under review; the finance team needs more time." I have provided all the necessary information, yet I’m getting nowhere. Mostbet, where is my money? I demand immediate action—stop delaying and process my withdrawal now! If I don’t get a response soon, I will escalate this further.
Hello, dear customer Emre E.! We are very sorry to hear about the issues you are experiencing. We always strive to improve our users' experience and handle any situation. We have forwarded your issue to the finance department and received a response: Deposit status - failed, funds should have been returned to the customer. The conditions for resolving the funds can be clarified by the customer at their own bank. If the funds are not deposited within the specified period, a bank statement in PDF format from the date of deposit is required for additional verification. We do not have sufficient information to resolve the issue regarding the withdrawal from the gaming account. Our colleagues have sent an email requesting additional information to the contact email linked to your gaming account. Please respond to the letter. Sincerely, Mostbet.
You sent an email, I replied within the same hour, and I am still waiting. It has been exactly 13 days, and my money still hasn't been transferred. I want my money to be deposited into my account now.
