On October 18, 2025, at 11:31 p.m., I deposited ₺1,000, and on October 20, 2025, at 1:10 a.m., I deposited ₺1,290 into my Mosbet account via bank transfer. However, several days have passed, and neither deposit has appeared in my account. My user ID is 254343582.
I have contacted Mosbet customer service multiple times, but every time I was told that the issue was “under review,” with no actual solution or progress provided. This isn’t the first time I’ve faced this issue—previously, a ₺600 deposit was also rejected with the claim that “no such transaction exists,” even though I submitted the payment receipt as proof.
All transactions were made directly through Mosbet’s official website, and I have complete payment documentation. I now demand that the total ₺2,290 I deposited be credited to my account immediately and that Mosbet take accountability for repeated deposit failures and poor support.
On September 15, 2025 at 10:00 AM, I made a bank transfer of 1,000 TL via İş Bankası to my Mosbet account. However, the deposited amount has still not appeared in my account balance. This is not the first time I have experienced such a problem. The same issue has occurred six or seven times before....
On the evening of June 10, 2025, I submitted a withdrawal request of ₺2,075 from Mosbet Casino. That request was rejected for no clear reason. Right a...
On 03/03/2025, I made a ₺2000 deposit on Mostbet using the Mpay credit card payment method (₺1000 + ₺1000 in two transactions). However, the deposit never appeared in my account. When I contacted Mostbet support, they claimed they never received the payment. I then called my bank, and they confirme...
On September 8, 2025, at 17:27, I deposited ₺4,500 into my Mostbet Casino account through a bank transfer. Even though the transfer was successfully completed on my bank’s side, the amount never appeared in my Mostbet balance. As soon as I noticed the issue, I contacted Mostbet customer support and...
