On December 26, 2023, I handed over my Asus laptop to Kartal KVK technical service, citing issues with the power button's lack of contact and damage to an internal screw. Upon checking their website's inquiry screen, I discovered a one-week waiting period for spare parts. The part has since arrived, but I've been waiting for its replacement for the past two weeks. Despite repeated calls to the service, they consistently assure me of updates, yet there has been no noticeable improvement.
My Acer Aspire 715-75G device was sent in for warranty repair on August 31, 2023, in order to address the keyboard issue that I was experiencing. I am still waiting for the replacement part to be sourced from overseas, which has been going on since September 6, 2023 (today is October 10, 2023). On ...
I brought my Monster laptop to the service center in December 2024 because of liquid damage. I was told that I would need to replace the entire keyboard assembly. Once I gave the go-ahead for the repair, they later informed me that the required spare part was not available in stock. I was promised t...
Toward the end of 2023, I purchased an HP 250 G9 723P4EA i7-1255U Notebook computer. However, I did not begin using it until the eighth month. The device had problems starting up and running slowly from the start. We took it to the authorized service center on September 4, 2023, and it's been two mo...
I sent my Asus X515 EA laptop to KVK Technical Service due to issues with Wi-Fi, battery, sound, and slow system performance. After receiving the laptop, I was informed that only a system reset and thermal paste replacement were performed. Other issues were not addressed. When I attempted to charge...
Hello, on March 13, 2023, I purchased a gaming laptop model "MSI Crosshair 15 C12VE-409XTR i7-12650H 16GB DDR5 240HZ." Initially, I had to press the power button twice to turn on the laptop, and I didn't consider it a problem. Later, when pressing the power button, the laptop wouldn't turn on at all...
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