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MoneyPay Ready Limit Unavailable

Taylan
Taylan
MoneyPay
August 28, 2023 9:02 AM442

I have been unable to use the MoneyPay Ready Limit for several months, and I have received no explanation. It is worth noting that the official MoneyPay website portrays this service as having the potential to mislead customers who use it. This portrayal raises concerns, especially in light of Consumer Protection Law No. 6502, which governs commercial advertisements as well as unfair trade practices. This type of behavior could be considered an offense. The lack of transparency is extremely frustrating, and I sincerely hope that this issue can be resolved quickly. It is critical for businesses to maintain transparency and accountability, as this helps to protect customers' rights.

1 Support
August 31, 2023 3:36 PM (3 days after complaint)

Dear Valued Customer, Your request submitted to Money Pay has been received. We will get back to you as soon as possible. We wish you a happy day. MoneyPay Customer Experience Team

September 1, 2023 4:32 PM

Dear Customer, We are improving our Ready Limit product to serve you better. You will be able to make transactions with Ready Limit again shortly, and you can follow the updates through our app. Thank you for your interest. Wishing you a Happy Day, MoneyPay Customer Experience Team

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