On October 24, 2025, I purchased weekly diamonds through the Mobile Legends in-game store. The payment was successfully deducted from my credit card, but the diamonds were not credited to my account. I didn’t receive any error messages or notifications after the purchase. I don’t have an order or invoice number, but the payment clearly went through.
I haven’t contacted customer support yet. I’m only facing this issue with this particular purchase. My account information is 1578873987 (4451).
I request a refund for the amount I paid and ask that this issue be resolved as soon as possible.
On November 18, 2025, at around 18:46, I purchased 570 diamonds in Mobile Legends through Google Play and paid $8. However, the diamonds were never added to my account, and I did not receive any error message. I have experienced a similar issue once before. I am requesting a refund for this purchas...
On August 27, I purchased a 50+50 diamond pack in the Mobile Legends game using my Android device through Google Play. The payment was processed successfully, and the money was deducted from my account, but the diamonds were never credited to my game account. My in-game username/ID is 1804064442 (54...
I made a payment for diamonds in Mobile Legends, but I never received the in-game currency. Despite the transaction being completed and the money withdrawn from my account, the diamonds were not delivered. I even reached out via the listed WhatsApp support line, but received no response at all. Thi...
On July 10, 2025, I attempted to take advantage of the 500+500 diamond promotion in Mobile Legends and completed my payment using Papara. The transaction went through successfully, and the money was deducted from my account. However, when I logged back into the game, no diamonds were added to my acc...
I purchased a weekly diamond package in Mobile Legends: Bang Bang through Epindigal. The payment went through successfully, and the money was deducted from my account, but the diamonds were never delivered to my game account. I made the purchase three days ago using my Infinix phone. There were no e...
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