On November 9, 2025, my child made multiple in-game purchases through Google Play for Mobile Legends totaling $83 without my permission. Even though we did not use the purchased items, I requested a refund. After waiting a week, I received a negative response. I informed both the game and Google Play that the purchase was accidental and that we did not use the items. Despite that, they refused to cancel the items and refund my money. I have been a long-time user of Google Play and Mobile Legends, and this one-time accidental purchase should have been reversed.
I recently discovered that my 12-year-old daughter made multiple diamond purchases in Mobile Legends through Google Play without my knowledge. These transactions were carried out completely without any parental permission or awareness. Despite repeatedly notifying Vodafone customer service, we were ...
I am facing a serious issue regarding unauthorized purchases and an incorrect diamond deduction on my Mobile Legends account. On March 2, someone gained access to my phone and made purchases on Google Play without my knowledge. These included Weekly Diamonds and Super Valuable Diamonds offers. As so...
I accidentally made a purchase in Mobile Legends and requested a refund. The refund amount has not yet been credited to my bank, but during this process, all my heroes and skins were deleted from my account. Not only the items from the refunded purchase, but every hero and skin I had unlocked and ea...
On November 18, 2025, at around 18:46, I purchased 570 diamonds in Mobile Legends through Google Play and paid $8. However, the diamonds were never added to my account, and I did not receive any error message. I have experienced a similar issue once before. I am requesting a refund for this purchas...
While playing Mobile Legends on my iPhone 13, I accidentally made a purchase and requested a refund on the same day. The refund amount has not yet been credited to my bank, but the main issue is that during this process, all my heroes and skins were deleted from my account. Not only the items relate...
Comments