ID:31668081
5
Mustafa is very satisfied with the result
Resolved

Minecraft Charged Me but Didn’t Give Me the Game

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Mustafa
Minecraft.net
February 20, 3:50 pm
16
Mustafa's Thank You Message
“Refund was provided, thank you”

I bought Minecraft for ₺509 today for my computer, but while the payment was taken from my account, the website showed an error. I was charged, but my game has yet to arrive. I’ve just spent my last bit of money, and I’m feeling really lost about what to do next. I kindly ask for your prompt assistance in addressing this matter at your earliest convenience. I’ve attempted to get in touch, but I haven’t received any assistance. This situation is really stressful because I was genuinely excited to play. I simply want to get what I paid for. I truly hope you will address this matter promptly. I appreciate your help in advance.

Mustafa
Mustafa
February 20, 7:07 pm

Hello. Today, I bought Minecraft for 509 TL on my card for the computer, but the money was taken from the account and there is an error on the site. Please help. I kindly ask you to address this as soon as possible. Thank you for your attention. Please. I beg you, I request that you assign my Minecraft to my account.

Mustafa
Mustafa
February 21, 4:31 pm

No response has been given yet, please check my account. Please activate Minecraft. I bought it with my last scholarship money. Come on, 509 TL was withdrawn from my card, but the game was not delivered, it gave an error.

Mustafa
Mustafa
February 21, 4:49 pm

Thank you very much, you have issued a refund.

Mustafa
Mustafa
February 21, 5:00 pm

Hello, I tried to purchase again with the refunded money from the original Minecraft site, but the site said the transaction could not be completed, and again my 509 TL went to waste. Please help now, either refund the money again or assign Minecraft to my account. It was my last money, for the love of God.

Mustafa
Mustafa
February 21, 5:55 pm

Alright, thank you, the refund has been processed.

Mustafa
Mustafa
February 22, 6:10 pm

Refund was provided, thank you

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