I am using a basic investment account on the Midas platform. On 02.04.2026, I sold shares and since that date a balance of 2,800 dollars has been visible in my account, but I cannot use this money in any way. In the application my buying power is shown as 0.00 dollars and my withdrawable amount is also shown as 0 dollars, so I cannot make new transactions or withdraw my money. I contacted Midas via the live support section in the application starting from 02 April. Each time I was told that the issue would be resolved, that work was ongoing, and that it would be fixed on Monday or Tuesday, but these statements were inconsistent and the problem still has not been resolved. I request that my 2,800 dollars, which is visible in my account, be made fully available for both trading and withdrawal without any further delay, and that a clear written explanation be provided as to why I have been unable to access my money for this period.
Since 8:30 AM on March 20, 2026, I have been unable to log in to the Midas app on my Android phone. Every time I try to access the app, I receive a “connection error, please try again later” message, which prevents me from accessing my account. Not being able to access a platform where I have inves...
I am unable to sell my cryptocurrency assets or withdraw my funds on Bitpanda. Every time I attempt a sale, I receive an error message stating that the transaction cannot be completed. It feels like my money is trapped within their system, and I have no way to access it. This issue has become incre...
As an investor who uses the Midas app for trading American and Borsa Istanbul stocks, I was surprised to find a withholding tax deduction from my balance, even though I had read in several sources that users are not charged any fees. I am left questioning due to the lack of transparency about this d...
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