Midas PUBG UC Not Received After Payment

I made a payment today at around 3 o’clock through Midas to buy PUBG in‑game credits, but the UC has not been added to my PUBG account even though the money was deducted from my wallet. The amount paid was 499 (local currency), and on the payment receipt it shows as a successful transaction to the merchant. Despite the successful deduction from my wallet, I did not receive the UC in the game and there is no sign of the top‑up in my PUBG account. I was also not able to reach or contact customer support clearly to resolve this situation. I request that this issue be checked urgently, that either the missing PUBG UC be credited to my account or my money be refunded to my wallet as soon as possible.