I have been investing in the Borsa Istanbul market through Midas, and I often buy and sell every day. But Midas's infrastructure hasn't been good enough in recent days. Either the system crashes or I can't put in buy or sell orders. Because of this, I've lost a lot of money on multiple occasions. Who will have to answer for this? Those who let Midas run with such poor infrastructure should be held legally responsible. If even 1% of these problems happened in the U.S., this so-called U.S.-based company would have to pay a lot of money. Unfortunately, they're getting away with it in Turkey, where it seems like the laws aren't followed.
I initiated an EFT transaction to transfer my funds from Anadolubank to Midas, a brokerage firm, for the purpose of investing in stocks. Although I received a receipt from the bank confirming the transfer, the funds did not actually reach the brokerage firm. My funds were only transferred approximat...
I have been unable to access my Midas and Midas Crypto accounts for the past 24 hours. When I called customer service, I was kept on hold for 20 minutes. The first representative stalled me with generic responses, and only after insisting was I transferred to Rojna Hanım. She used the same scripted ...
I've been using Paribu for two years, but whenever cryptocurrencies start trading, the website freezes and I can't make any transactions. I don't think anyone is trying to fix this problem, which makes me sad as a long-time user. As nationalists, we invest here to make sure that Turkish companies, n...
I am currently an active user of Midas, but the certainty of my continued usage is in question after recent incidents. The first issue involves a change in my account number. The representative viewing this complaint can also check previous active records. The initial problem of the account number c...
I have an account and investments with Midas. However, due to incorrect charts on Midas, I made many poor decisions and suffered significant financial losses. The visuals are attached. When compared with TradingView charts, it is clear that the monthly and yearly charts are incorrect. For example, P...
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