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Midas App Charges Unexpected Fee

February 19, 2024 2:21 PM146

As an investor who uses the Midas app for trading American and Borsa Istanbul stocks, I was surprised to find a withholding tax deduction from my balance, even though I had read in several sources that users are not charged any fees. I am left questioning due to the lack of transparency about this deduction on your site and the absence of information in any of your sources. I'm curious if there have been any deductions from my account that I haven't noticed. I wanted to inform you that I will be withdrawing all funds from my account as soon as possible. I no longer have faith in your abilities.

February 19, 2024 2:50 PM (29 minutes after complaint)

Hello, We called you as per your request but couldn't reach you. When you are available, you can resubmit your request through the Support page in our app. We would be pleased to assist you. Midas Support.

Emre
February 19, 2024 3:17 PM

I didn't want to listen to your lies. Refund the fee deducted from my account. There is no such information on your website or any local sources.

April 23, 2024 5:33 PM

Hello, The capital gains from the trading of securities investment trusts are subject to a 10% withholding tax. For detailed information, you can review our article. We called you in response to your request but couldn't reach you. When you are available, you can resubmit your request through the Support page in our app. We would be pleased to assist you. Midas Support.

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