On September 7, 2024, MEXC restricted my account under the claim of a "control mechanism," halting all transactions and withdrawals. Customer service keeps repeating the same vague information, and they’ve imposed a 60-day review period with no explanation. I can’t understand how I could have done something wrong with just $1,300 in my account. The Turkish Telegram admins are clueless as well, leaving me completely in the dark. This situation is beyond frustrating, and MEXC is failing to provide proper customer support or satisfaction. They’ve left me feeling helpless. Shame on you, MEXC.
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...
I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve rec...
On September 15, 2025, my account on the MEXC cryptocurrency exchange mobile app was frozen due to a “risk mechanism control.” I received a notification from MEXC regarding this issue and then contacted customer service. However, I was informed that my account would remain frozen for 30 days and tha...
On May 15, 2025, my MEXC account was suddenly restricted without any warning. Since then, I haven’t been able to make any transactions or withdraw my own money. The screen simply says, “Under review, try again in 30 days,” but gives no specific reason. I’ve contacted customer service multiple times,...
On September 15, 2025, my account on the MEXC crypto exchange mobile app was suddenly frozen under the pretext of “risk control mechanism.” MEXC sent me a notification about the freeze, after which I immediately contacted customer support. I was informed that my account would remain locked for 30 da...