I trade exclusively in ETH on the MEXC exchange, and for the last three to four months I haven’t even moved new funds in or out. Yet MEXC’s so-called account-control mechanism suddenly froze my profile without warning—even though I’ve done nothing that could be flagged as suspicious. Now every feature is blocked: I can’t deposit, withdraw, or place an order. With Bayram approaching, I have urgent bills to pay, but my own money is being held hostage.
Customer service keeps repeating the same canned line: “Your account is under review.” No details, no timeline, no explanation of what triggered the lock. If you felt the need to verify something, why not complete the checks immediately instead of trapping my balance indefinitely? There is no justification for disabling a user who trades only one mainstream asset and hasn’t touched their wallet for months.
MEXC, conduct whatever verification you claim to need today, restore my full access, and confirm in writing that my ETH holdings are safe. Until you fix this, you’re causing unnecessary financial hardship and eroding trader trust. Unlock my account now.
While actively trading futures on MEXC, I suddenly found my account restricted without warning. When I contacted support, they told me my account was under review and that the investigation would take 30 days. During this period, I am completely unable to withdraw funds, place orders, or make any ki...
I trade only manual leveraged positions on the MEXC exchange—never once have I used a trading bot—yet my account was suddenly blocked without warning. I still have 7,000 USDT locked inside, and now I can’t withdraw funds, open new trades, or even cancel existing orders. The platform claims my accoun...
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...
I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve rec...
My MEXC exchange account has been frozen without any detailed explanation, supposedly due to a control mechanism review. While I understand that trading may be restricted during a review, blocking my withdrawals is completely unacceptable! When I contacted live support, they told me the review proc...