MEXC Denied My New Member Event Rewards Without Explanation

I participated in MEXC’s new member event and completed all the required criteria, yet my participation was rejected. When I contacted customer support, they simply stated that it was due to a “security vulnerability” but refused to provide any specific details or clarification.

I am left wondering if I made a mistake during registration, but MEXC’s vague and unhelpful responses only add to the frustration. This process feels misleading—you complete the tasks, but the rewards are denied without a valid explanation. MEXC, I demand transparency and a proper review of my case. Stop dismissing customers with generic responses and provide a clear resolution. This kind of service is unacceptable for a platform of your scale.