MEXC Account Frozen for Weeks Despite Submitting Proof of Funds

For approximately two weeks, my MEXC account has been unfairly frozen, and I am unable to access the 10,000 USDT balance held in my account. I am repeatedly being asked to provide “proof of funds,” but it is not clearly or specifically stated which documents are considered sufficient.

During this process, I have submitted a tax certificate, signature circular, bank receipts, and many other documents multiple times as requested. Despite this, my account has not been unlocked, and I am still unable to carry out any transactions. In addition, I cannot reach anyone through live chat or email, and I have received no responses at all.

I am requesting that the 10,000 USDT balance in my account be released immediately and that my account be reopened without further delay. If any additional documentation is required, I ask that this be clearly and transparently communicated to me so I can comply without further harm or delay.