For approximately two weeks, my MEXC account has been unfairly frozen, and I am unable to access the 10,000 USDT balance held in my account. I am repeatedly being asked to provide “proof of funds,” but it is not clearly or specifically stated which documents are considered sufficient.
During this process, I have submitted a tax certificate, signature circular, bank receipts, and many other documents multiple times as requested. Despite this, my account has not been unlocked, and I am still unable to carry out any transactions. In addition, I cannot reach anyone through live chat or email, and I have received no responses at all.
I am requesting that the 10,000 USDT balance in my account be released immediately and that my account be reopened without further delay. If any additional documentation is required, I ask that this be clearly and transparently communicated to me so I can comply without further harm or delay.
My MEXC account was unfairly suspended, and I have been unable to withdraw my funds since 10/9/2024. At first, I was told my account would be unlocked on 3/14/2025, but then they sent another email saying it would be opened in two days—only for them to delay it again. After contacting customer supp...
I have a serious issue with MEXC Exchange. My account was placed under a "control mechanism" and I was initially told it would be unlocked in one month. That deadline was May 7, 2025—but instead of restoring access, MEXC has now stated that my account will remain locked until April 2026. I provided...
On 08/08/2025, my Mexc account (UID: 71642838, email: o**@gmail.com)** was suddenly placed under review. Since then, I have been blocked from withdrawing, depositing, or opening any new positions, even though I have no open trades. My balance of 3,162.78 USDT remains locked and completely inaccessib...
On October 26 at 11:28 a.m., I tried to withdraw USDT (BEP20) from my MEXC exchange account, but my account has been under risk control for nearly six months, preventing me from making withdrawals or trades. My account UID is 84428***. During this entire period, I have contacted customer service mul...
For the past two days, I have been unable to perform any transactions on my MEXC Exchange account (UID: 85647***) due to a “risk control” warning. I cannot withdraw funds or open new positions, and I was also unable to manage my open position, which resulted in a loss of 1,000 USDT. Additionally, I ...