I have been locked out of my MEXC account due to a so-called risk control review. They requested proof of address, ID verification, and a selfie with a handwritten note, which I promptly submitted. Initially, MEXC claimed the review would be completed quickly once I provided the documents.
Now, I’m being told the review will take 180 days, during which I can’t trade or withdraw my funds. How is this reasonable? No legitimate platform imposes such an extreme waiting period. I understand security checks, but six months is completely unacceptable.
MEXC, you need to complete this review immediately and allow me access to my account. This delay is unfair, and I demand a resolution now!
My MEXC exchange account has been frozen without any detailed explanation, supposedly due to a control mechanism review. While I understand that trading may be restricted during a review, blocking my withdrawals is completely unacceptable! When I contacted live support, they told me the review proc...
I created my account on MEXC just a week ago, and I was already seeing a 50% profit—until my account was suddenly locked for “risk control” reasons. They requested identity verification including a proof of address, a selfie, and a handwritten note with specific text. I submitted everything immediat...
I submitted a withdrawal request of $2,100 from my MEXC exchange account to my crypto wallet, but it has been almost a month, and the transaction still hasn’t been completed. On top of that, my account has now been restricted. When I contacted customer support, they first told me to wait for a month...
Out of nowhere, MEXC suddenly locked my account, blocking me from trading, withdrawing, or making any transactions. No prior warning, no explanation—just a notification that my account is under review for 30 days. This is an unreasonably long time, especially when I urgently need access to my funds....
While actively trading futures on MEXC, I suddenly found my account restricted without warning. When I contacted support, they told me my account was under review and that the investigation would take 30 days. During this period, I am completely unable to withdraw funds, place orders, or make any ki...
