I’m experiencing a serious issue involving both the MEXC and Bitexen crypto platforms. I transferred 4622 XLM from my MEXC account to Bitexen using the following transaction ID: c8fab29edc05df9fa5fab07045e54ed17f23fdbb4b37c404ea92a6aec15a17f3. According to MEXC, the transaction was successfully completed. However, when I contacted Bitexen, they said no such transfer had arrived or was registered in their system.
Right now, I have no idea where my funds are. I'm caught between two platforms—one claims the job is done, the other denies ever receiving the crypto. I have already provided screenshots and all necessary details. I urgently request both MEXC and Bitexen to investigate this issue together and resolve it as soon as possible. I expect transparency and accountability to recover my funds.
I attempted to transfer my cryptocurrency from MEXC to Bybit, but the funds never arrived. Due to my age, I asked a relative to assist me with the process. I requested that they open a Bybit account in my name and handle the transfer on my behalf. The transactions were initiated on December 16, 202...
I initiated a coin transfer from my MEXC account to my Binance TR wallet, and despite entering every detail correctly—including network, address, and MEMO—and receiving a “Completed” status from MEXC, the coins never arrived in my Binance TR account. I contacted Binance TR support, and they confirm...
On December 28, 2024, I transferred 1,965,836.803054 WSM tokens from my OKX account to my wallet on MEXC Exchange using the BNB Smart Chain (BEP20) network. The transaction was successful on OKX, and I have the blockchain transaction ID to prove it: txid: 0xbf134a82b02180dc5eeef7d5ce42eb8c9e07b10c6...
I transferred coins from B* exchange to my MEXC account**, but despite the transfer being successfully completed on B*'s end, the funds have not appeared in my MEXC account. I have submitted all necessary records and support tickets, yet I am still being kept waiting with no resolution. Every time ...
I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...
