Mercedes-Benz Imposing Embargo on My Company

92

I've previously voiced this complaint – our attempts to assert our rights have led Mercedes-Benz to impose an embargo on our business related to vehicle sales. In 2015, we purchased 50 tractors with brand-new engine compartments but later faced issues with cupping. Although replacements were made for those with problems when new, the rest of my vehicles also have issues.

When I suggested repairs, they assured me that any issues would be fixed free of charge. However, they seem indifferent. Four of my vehicles, purchased at a significant cost, have been held hostage at the company's service centers for two months, with no reimbursement for the detention fee. It appears they are brushing us aside, anticipating that we will sell the vehicles. Simultaneously, the vehicles are experiencing gear problems – either they jam, stick, or fail to shift, and no one is offering a solution. It's a problem being ignored.

I am preparing a legal notice, and I am striving to make everyone aware of the issue. I seek your help in shedding light on this matter.

Comments

Similar Complaints

Mercedes-Benz Replacement Vehicle Problem

53

On September 4, 2023, I left my vehicle at the Mercedes authorized service after it was involved in an accident. It's be...

Mercedes-Benz Complaint Regarding Vehicle Delivery Delay

40

Dear Sir/Madam, In early April, I purchased a vehicle from Mercedes-Benz Turkey, which was scheduled to be delivered on ...

Torn Tires on my Brand-New Mercedes

38

My tires have been falling apart since day one of my brand-new Mercedes, which has only 30,000 kilometers on it. I obtai...

FeaturedTopics