Mercedes-Benz Caused My Car's Airbags Get Unfunctional Together with the Seatbelt

Mercedes recalled my car for a safety action. Took it to Gelecek Oto Diyarbakır, and they said they'd do a free airbag replacement. After getting it back, the airbag warning light was on. Armrest covers wouldn't open, were damaged, and the center sliding compartment was scratched. They attempted to glue the ventilation grille back in place, but it didn't hold. When I raised these issues, they mentioned I could get paid assistance. They claim the seatbelt is faulty, stating the newly installed airbags are not compatible with the system. a warning light appearing after service without any issues is concerning. currently driving my car without functional airbags, and in the event of an accident or fatality, what response can I expect from Mercedes? It's disconcerting that a major brand like Mercedes isn't providing assistance in this matter. If necessary, I will take this matter to court to prove my case.
Dear Customer, We are pleased to assist you with any matters you may need regarding our products and services. We would like to inform you that we cannot respond to your request on this platform regarding the issue you mentioned. We kindly ask you to convey all your requests and complaints to us. We will carefully review all the matters you communicate to us and get back to you as soon as possible. Best regards, Mercedes Benz Automotive Trade and Services Inc.








