Mental Impulse started a trial charge without clear warning, how can I get a refund?

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Xolvie
Xolvie Resolution Specialist December 15, 4:47 pm

Some users report that Mental Impulse starts a trial or subscription charge after the quiz without a clear, unavoidable warning, which is a common issue mentioned on Xolvie.

This usually happens when payment details are entered to “unlock” results that were initially advertised as free.

To get a refund, cancel the subscription immediately through the website, App Store, or Google Play, then contact Mental Impulse support directly and clearly request a refund for an unexpected charge.

Some users report better results when they include the charge date, amount, and a screenshot showing the lack of clear pricing disclosure.

Some users say it works better for them when they include the charge date, the amount, and a picture showing that the price wasn't clearly disclosed.

If Mental Impulse refuses or does not respond, consider filing a complaint on Xolvie to seek a resolution.

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