Some users report that Mental Impulse starts a trial or subscription charge after the quiz without a clear, unavoidable warning, which is a common issue mentioned on Xolvie.
This usually happens when payment details are entered to “unlock” results that were initially advertised as free.
To get a refund, cancel the subscription immediately through the website, App Store, or Google Play, then contact Mental Impulse support directly and clearly request a refund for an unexpected charge.
Some users report better results when they include the charge date, amount, and a screenshot showing the lack of clear pricing disclosure.
Some users say it works better for them when they include the charge date, the amount, and a picture showing that the price wasn't clearly disclosed.
If Mental Impulse refuses or does not respond, consider filing a complaint on Xolvie to seek a resolution.