I Want a Refund for an Unauthorized Mental Impulse Subscription Charge

I downloaded the Mental Impulse app about a year ago. As soon as I signed up, approximately $13 was charged to my credit card for an annual subscription without my knowledge or approval. When I noticed the charge, I assumed there was nothing I could do and continued using the app despite the inconvenience and frustration it caused.

However, on February 21, 2026, another subscription fee was charged to my İş Bank credit card even though I had not requested a renewal or authorized the payment. I received no advance notice about the transaction, and my subscription was automatically renewed without my permission. After discovering the charge, I immediately canceled my membership.

I could not find anyone to contact through the app or any other support channel, so I had no choice but to report the problem here. I am requesting that Mental Impulse resolve the financial harm caused by these unauthorized charges and, in particular, issue a full refund for the most recent subscription payment.