While using the free version of Memrise, the app automatically charged the card saved on my phone without my consent. I quickly requested a refund through Apple, and I received confirmation that the refund was approved, followed by an email stating the amount was refunded. However, it has now been two weeks, and the refunded amount still hasn’t been credited to my account. I demand a quick resolution to this issue. If it’s not resolved promptly, I will escalate this matter to the Consumer Arbitration Committee.
Last year, I purchased a Memrise subscription, but this year, without any notification, the platform automatically renewed my membership and charged my account—well before my current subscription even expired. I had planned to cancel the subscription once it ended. It’s frustrating that this happene...
I signed up for the Memrise app under the agreement of paying 70 francs annually, with monthly payments. However, I was surprised to see that 70 francs was charged to my card all at once. Despite using the app, I found it to be unhelpful and repetitive, offering the same content over and over again....
While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-month Pro subscription at $22. However, as soon as I proceeded, ₺782 was instantly deducted from my account. I exited immediately, but the cancellation didn’t process, and now my sub...
Hello, I downloaded the 10 Minute English app and used it during the advertised 7-day free trial period. I did not authorize any payment or approve a subscription. However, after the trial ended, the app automatically charged my credit card for a full 1-year subscription—without notifying me or aski...
I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While using the app, it suddenly crashed, and when I logged back in, my subscription appeared to have ended prematurely. Despite paying for a full year, I no longer have access to the pr...
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