My Memrise Refund Not Received Despite Apple Approval

Ceren
Ceren
Memrise
May 4, 2024 2:46 PM12

While using the free version of Memrise, the app automatically charged the card saved on my phone without my consent. I quickly requested a refund through Apple, and I received confirmation that the refund was approved, followed by an email stating the amount was refunded. However, it has now been two weeks, and the refunded amount still hasn’t been credited to my account. I demand a quick resolution to this issue. If it’s not resolved promptly, I will escalate this matter to the Consumer Arbitration Committee.

Comments

Similar Complaints

Memrise Renewed My Subscription Without Notification – Requesting Refund

Emine
Emine
Memrise
August 6, 2024 2:26 PM16

Last year, I purchased a Memrise subscription, but this year, without any notification, the platform automatically renew...

Memrise Charged Full Year Instead of Monthly Payment – Requesting Refund

Benazir
Benazir
Memrise
May 9, 2024 12:13 AM13

I signed up for the Memrise app under the agreement of paying 70 francs annually, with monthly payments. However, I was ...

Memrise Subscription Charged Without Access – Refund Not Provided

Meryem
Meryem
Memrise
April 1, 2024 7:41 PM16

While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-mo...

10 Minute English Charged Me After Free Trial and Won’t Refund

Nebahat
November 14, 2024 5:24 PM129

Hello, I downloaded the 10 Minute English app and used it during the advertised 7-day free trial period. I did not autho...

Memrise Annual Subscription Ended Unexpectedly

Eşref
Eşref
Memrise
October 23, 2023 1:21 PM16

I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While ...