Servan

Complaints(1)

Levi's Sent Me the Wrong Product and Refused to Apologize or Offer Help

November 7, 2024 3:22 PM53

Levi's Turkey customer service is incredibly poor. They shipped me the wrong product without even an apology, speaking t...o me as if they didn’t care about customers at all. They refused to help or apologize, and the tone was as if they owned the company. I’ve decided to return all my orders. This exp...

Complaints Commented On(1)

Levi's Unauthorized Return & Refund Problem

İrmak

Levi's

May 27, 2024 1:06 PM34

I placed an order on the Levi's website on May 14th. Despite the product being dispatched, I didn't receive it, so I inq...uired about its status via email. To my surprise, they had initiated a return without my knowledge or consent. Customer service claimed it was due to damaged packaging, insisting i...