H&M Sent the Wrong Bag and Refused to Replace It, Citing a Barcode Error
On December 12, 2025, I placed an order through the H&M mobile app for a jacket and a bag as a gift for my niece. The it...ems were delivered to her today, and when I saw the products, I realized that the bag was sent incorrectly. Because it was a gift, the person who received it did not even know that