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I Still Can’t Use the App After SIM Was Installed in My BYD Atto 3 on May 29
"Thank you to Mr. Burak Kartal from the BYD center for his attention and sincerity, and to Ms. Güliz from Edirne Atlas BYD service for her efforts and assistance as well. The problem was solved, even though it was late."
I had a SIM card installed in my BYD Atto 3 at the authorized service center on May 29. At the time, they told me, “You’...ll be able to use the app in two days.” It’s now been well over a month, and I still cannot access or use the connected services through the app. Every time I contact BYD headquar