Merve

Verified

Member since September 2022

Complaints

Hotels.com Charged For A Hotel Stay I Never Received

January 2 10:50 PM42

I made a reservation at Britannia Hyde Park Hotel in London through Hotels.com, under reservation number 72069407475380.... Payment of 28,922.36 TL was taken on 24 December. My intention was to stay at the hotel from 28 December 2025 until 3 January 2026. However, due to an honest booking mistake, the ...

Denied Check-In at London Hotel, Hotels.com Refused Refund

Merve

Hotels.com

January 2 10:39 PM31

I made a reservation through Hotels.com for a stay at the Britannia Hyde Park Hotel in London for the dates December 28 ...– January 3. However, due to a date selection mistake in the system, I accidentally selected January 28 – February 3 instead. Despite this, when I went to the hotel on December 28 ...