Melisa

Verified

Member since February 2025

Complaints

Pull and Bear Problem With the App, Cannot Return Packages Online

February 16, 2025 4:51 AM58

I have been having an issue with the Pull&Bear app for 20 days, and no one is providing a solution. I received three pac...kages within this period, but the app does not give me the option to return them. My courier delivered them as usual, but the app still shows "in transit" instead of "delivered," p...

Supported Complaints

Pull & Bear Missing Items Marked as Delivered – No Resolution for a Month

Esra

Pull and Bear

January 23, 2025 2:56 PM128

I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the o...ther package never reached me. However, the missing items were incorrectly marked as delivered. I contacted customer service, but they offered no solution. It has been a month, an...