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Complaints(2)

eDreams Displayed €0 Fare Difference, Then Quoted 4 Different Prices

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eDreams

June 2 10:07 PM36

I am submitting this complaint regarding the handling of my flight change request by eDreams. My reservation includes a ...flight from Istanbul to Vienna on 5 June and a return flight from Vienna to Istanbul on 7 June, operated by Ajet and Pegasus. When booking, I purchased both the Premium (Prime) mem...

eDreams Quoted ₺150 for Prime, Charged £99.99 Without Consent

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eDreams

September 3, 2025 11:31 AM250

I joined eDreams, booked my first flight, and started the 14-day Prime trial. In the app I enabled the reminder option a...nd received it on 31 August 2025. On 2 September 2025 I called to cancel before renewal. The agent offered a 50% discount and stated the Prime fee would be ₺150 per month. I accept...