Hakan

Verified

Member since March 2023

Complaints

Double Charged for Hotel Reservation, Requesting Refund from Agoda

October 2, 2024 3:27 PM91

I made a hotel reservation through the app, but when I arrived at the hotel, they said they couldn't find my reservation... and charged me again. The payment I made to Agoda is still showing as pending and hasn't been resolved. I am requesting a refund for the amount paid through Agoda as soon as possi...

Double Charge for my Reservation at Agoda

Hakan

Agoda

January 1, 2024 11:44 PM281

I made a reservation on Agoda.com on December 24th, and unfortunately, my card was charged again three days later, resul...ting in an overdraft in my account. I've observed that many people are encountering a similar problem. I expect a prompt resolution; otherwise, I will have no choice but to take le...