I made a hotel reservation through the app, but when I arrived at the hotel, they said they couldn't find my reservation and charged me again. The payment I made to Agoda is still showing as pending and hasn't been resolved. I am requesting a refund for the amount paid through Agoda as soon as possible. This situation is highly inconvenient, and I expect this issue to be addressed quickly.
I booked a hotel through Agoda, and the payment was successfully processed. However, the hotel claims they never receive...d my reservation in their system, leaving me stranded without a room. Despite paying, I was told there’s no refund, and I’ve been unable to get any help from Agoda’s customer servi
I made a hotel reservation through Agoda for tomorrow and have already paid, but the hotel says they never received the ...payment and my booking isn’t confirmed. Agoda claims they didn’t pay the hotel either, leaving me stuck in the middle. I urgently need this issue resolved because the hotel is refu
I booked a hotel through Agoda.com and received a confirmation, with the payment successfully taken from my account. I h...ave the reservation number, reference number, and an official confirmation, yet when I arrived, the hotel had no record of my booking. This is incredibly frustrating and disappoint
I canceled a hotel booking through Agoda and have yet to receive my refund, even though the platform states that refunds... will be processed within 30 to 45 days. This delay is completely unacceptable, and I am left without any resolution. On top of that, it’s nearly impossible to reach a customer rep
I booked and fully paid for a hotel reservation through the Agoda app nearly 3 weeks ago, and the confirmation still sho...ws as active and approved in the app. However, upon arrival at the hotel, they had no record of my reservation whatsoever. I’ve been left completely stranded and humiliated at the
