Double Charge for my Reservation at Agoda
I made a reservation on Agoda.com on December 24th, and unfortunately, my card was charged again three days later, resulting in an overdraft in my account. I've observed that many people are encountering a similar problem. I expect a prompt resolution; otherwise, I will have no choice but to take legal action due to the significant financial and emotional distress caused.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to assist you in English afterward. Your experience is important to us. If there is any other issue you need help with, please send your query along with your Agoda reservation number and include your support request number (27429525) in the subject line. Thank you for your understanding, and we look forward to your email.
