Gülşah

Verified

Member since February 2018

Complaints

Promova Free Trial Charged Annual Fee Without Consent

December 26, 2025 5:44 PM96

I started using the Promova language course with a free trial, but on 20.12.2025 I was charged an annual subscription fe...e of 2,159.99 ₺ during the trial period without my clear consent. I did not intend to purchase a paid annual subscription while the trial was still ongoing. After noticing the char...

Promova Charged Me $68 During a Free Trial Without Consent

Gülşah

Promova

December 26, 2025 5:43 PM46

I subscribed to the Promova app through the Google Play Store after seeing that it offered a three-day free trial. It st...ated that I would be charged after the trial period ended. However, immediately after the trial started, on December 20, 2025, $68 was charged to my card as an annual subscription ...