Unreasonable 130-Minute Delay on Turkish Airlines TK187 Istanbul Layover – Poor Customer Service
August 13, 2024 9:14 AM80
My Ankara to Washington flight, TK187, experienced an unreasonable 130-minute delay during the Istanbul layover. We were... informed about the delay, and the total waiting time exceeded 5 hours. When I approached the THY Care Point, they simply said there was nothing to be done and that we just had to