Daniel

Daniel

Complaints(1)

5
Resolved

1win Uncredited Deposit Of 400 Despite Successful Blockchain Confirmation

June 8 6:58 PM18

"The issue has been successfully resolved. Following the publication of this formal complaint, the finance department conducted a manual review of the block explorer records. They acknowledged a synchronization failure with their cryptocurrency payment gateway. The full amount of 400 USDT was manually credited to my platform balance, and the funds are now available for use."

I am a registered 1win user and I am filing a formal complaint regarding a ...