Hotels.com Reservation Denied by Hotel, Unable to Reach Customer Service
September 12, 2023 11:33 AM100
On September 4, 2023, my wife and I booked a 2-person reservation at Summer Rose Hotel through Hotels.com. Upon arriving... at the hotel, despite the reservation and payment being confirmed, we were informed that the reserved rate was not valid, and we couldn't stay at that price. While waiting in the