Hotels.com's Last-Minute Cancellation and Broken Promises
October 3, 2023 5:15 PM110
I booked a room through Hotels.com, but the hotel contacted me directly, urging me to cancel due to a "price update." In...stead, I called Hotels.com's customer service. They assured me that if the hotel canceled, they would make every effort to accommodate me and find alternative accommodations for th
