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Complaints(2)

Booking.com Victory House Hotel Suite Reservation Downgraded to Standard Room

October 25, 2024 8:33 PM105

I booked a suite room at the Victory House Hotel in London for my husband through Booking.com, paying extra to ensure a ...premium experience. However, upon arrival, he was offered a standard room instead of the suite we reserved. When he showed the hotel staff proof of the suite booking, they simply d...

Booking.com Victory House Hotel Suite Reservation Downgraded to Standard Room

Resolved

Samsung 58 Inch Smart UHD TV Not Functioning in 2.5 Years

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Samsung

June 29, 2023 5:19 PM41

"Samsung was very fast and effective in replying and solving my problem. The call-Center lady Gül was also very kind and helpful. Thank you!"

I have bought a Samsung 58 inch smart UHD TV 2.5 years ago and its Panel is... already broken, not functioning. The tech service says it needs to be chan...