Abdullah

Complaints(2)

1

Huawei Installed an Old Battery in My Mate 20 Pro Despite Replacement Request

Abdullah

Huawei

February 10, 2025 1:36 PM31

On December 21, 2024, I sent my Huawei Mate 20 Pro, which I purchased in March 2019, to KVK Technical Service, an author...ized service center participating in Huawei's battery replacement campaign (https://consumer.huawei.com/tr/support/battery-service/), located in İzmir. My phone had an issue with t...

1

Huawei Mate 20 Pro Battery Replacement Issue – Received a 4-Year-Old Battery

Abdullah

Huawei

February 10, 2025 1:36 PM21

I purchased a Huawei Mate 20 Pro in March 2019 and decided to replace its battery through Huawei’s official Battery Repl...acement Campaign on December 21, 2024. I sent my phone to an authorized service center (KVK Technical Service, İzmir) due to frequent shutdowns. After the battery replacement, the...